Cisco Jabber Video For Mac Download

Posted : admin | On 05-10-2021

  1. Download Jabber from: Cisco Jabber Installation File for MAC or access the End-User Guide from Cisco website.
  2. Launch CiscoJabberMac-12.1.1.269866.pkg.
  3. Run the installation
    • Click Continue when the Welcome screen displays.
    • Click Agree after reading the license agreement to accept the terms of the license agreement and continue with the installation.
    • You may be prompted to select the disk where you want to install Jabber. Select your hard drive or another location on your computer and then click Continue.
    • Click Install to perform the standard installation.
    • At the prompt, enter your administrator account password and click Install Software.
    • When the software has finished installing, click Close.
  4. Double-click the Cisco Jabber. App icon to launch Jabber from the Applications folder.
  5. Before entering credentials, click Advanced Settings.
  6. Select Account type > Cisco Communications Manager 9 or later.
  7. Click Login Server > Use following address server 198.108.8.164. Note: do not cut & paste as this may add unwanted spaces
  8. Click Save.
  9. Enter credentials provided by ITS Infrastructure Telecommunications Analysts
  10. Initial screen: Enter 10-digitDN@umich.edu > click Continue
  11. Next screen: Username will be populated. Enter your password and sign in. Username will be populated > Enter Password > Sign In
  12. First-time setup: If prompted, select Always trust for certificates from the following servers and click Continue. Always trust the list of servers.

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Configure Options

To configure your Jabber device, click on the Open Call Preferences from the Jabber hub.

  • General
    • To receive a call, the Jabber application needs to be open.
    • Under Other Applications, check Start calls with Cisco Jabber
  • Accounts- not needed
  • Calls
    • Toggle Button On>When using my desk phone for calls, bring the call window to the front
  • Audio/Video
  • Audio - Set options as desired for ringers, output and microphone
  • Video - Not needed


Tags:
Softphones
Telephone

Last Updated:
October 10, 2019

Downloads Home; Find; Select a Product. Search results for 'jabber ' We were unable to find the support information for the product jabber Please refine your query in the Search box above or by using the following suggestions: Verify the correct spelling of the product name; Include both the product name and number in your search. BrowserCam offers Cisco Jabber for PC (MAC) download for free. Find out how to download and then Install Cisco Jabber on PC (Windows) that is certainly developed by Cisco Systems, Inc. Combined with wonderful features. (IM or chat), presence (the ability to see if someone is available), video calls, voice messaging, desktop sharing.

Jabber is part of the VoIP applications at BCIT that offers Presence, Instant Messaging (IM), Voice and Video, Voicemail, Desktop sharing and Conferencing into a single product.

This quick guide will highlight the steps required to download and install Jabber version 11.9 on any Mac computer.

Requirements

You can install Cisco Jabber for Mac on the following operating systems:

  • Apple OS X El Capitan 10.11 (or later)
  • 2 Gig RAM

Jabber installation

If you are installing Jabber on a new computer (for the first time) go to Step 1. If you are upgrading Jabber, delete the Jabber app from your Mac first and then proceed to Step 2.

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  1. You will need to have the personal computer activated by completing the online “Jabber Activation” form on the ITS Self Service Portal first.
    • Select Login and make a request (Use your BCIT ID and password)
    • Navigate to the request form: Chat Video and Collaboration > Instant Messaging (Jabber) > Request Personal Device Enrollment
    • Note: Every computer will require its own activation.
    • Input your Computer Type and OS version prior to submitting the request.
    • Once IT Services has activated your computer you will receive an email stating that your Service Request has been completed, you may now proceed to Step 2.

2. Next, you will need to download the new software.

    • The package can be downloaded from the Loop. Go to the Jabber Software Download [LOOP] page and download CiscoJabberMac-Install-11.9.2.pkg to your computer.
    • Double-click the saved PKG file to start the installation and go to Step 3 to continue the setup.

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3. Click Continue on the initial screen.

4. Agree to the License Agreement (see picture below).

5. Click through the Destination Selection and Installation Type screens.

6. Click Install to begin the process.

When prompted for your password, enter your Mac OS name and password and click Install Software.7. When the installation completes, click Close.

8. Next, open your Applications folder and launch the Cisco Jabber app.

9. The first time you start Jabber, you will need to authenticate. In cases where you are upgrading an older version, you should not have to re-authenticate.

    • First enter your BCIT ID (A0xxxxxxx@voip.bcit.ca) and click Continue.
    • Ensure your BCIT ID number is in the Username box
    • Type your BCIT ID password
    • Checkmark “Automatic Sign-in”
    • Click Sign In.

10. Jabber will open and you are ready to start.

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Phone connection

The next step is to ensure you can connect to Phone services. This will allow you to control your VOIP phone (take and make calls) using Jabber. By default, Jabber should connect to Phone Services without changes. Keep in mind that you should be within reach of your Desk Phone before taking and receiving calls this way. Jabber merely acts as a Call Controller.

Jabber can also act as a Softphone where your computer’s microphone and speakers are used for audio. The implication is that you no longer have to be in the office to make calls.

To enable Jabber as a Softphone, first make sure you have activated your system as described in Step 1 and follow the instructions below:

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  1. Click the bottom left phone icon
  2. Select Use my computer for calls
  3. If connected successfully, the icon will change to the computer. You are ready to use Jabber for calls from any location.

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For additional information on installing the Jabber software, please contact the Technology Service Desk at 604-412-7444 – option 1.